Mediation : skills and techniques / Laurence Boulle, Michael T. Colatrella Jr., Anthony P. Picchioni.
Material type:
TextLanguage: English Publication details: Newark, NJ : LexisNexis Matthew Bender, c2008.Description: xxviii, 375 p. : forms ; 24 cmISBN: - 9781422406670 (perfect bound)
- 347.94/09 22
- KF9084 .B68 2008
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
უცხოური წიგნი/ Foreign book
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New Vision University Academic Library c3 | Law-Bou-32 (Browse shelf(Opens below)) | Available | 9781422406670 |
Includes index.
Introduction to learning mediation skills and techniques -- Establishing the foundation : introductions, intake, screening & preparation -- Maintaining a favorable climate -- Managing the mediation process -- Assisting the communication process -- Managing conflict from crisis to opportunity -- Facilitating the negotiations -- Encouraging settlement -- Variations in the mediation process -- Special issues in mediation -- Avoiding mediator traps -- Becoming a mediator, careers in mediation and establishing a private mediation practice.
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